AGP Executive Report
Last update: 6 hours agoSME Finance & Tax Tech: Berlin-based mika, an AI-native “financial operating system” for small GmbHs and UGs, raised €6m to handle bookkeeping, VAT returns and annual accounts—aiming to cut the receipt-sorting burden and scale its platform. Customer Service Automation: Deutsche Telekom says it’s replacing automated phone menus with AI agents that answer 24/7 in 40–60 languages, with the share of calls handled by AI rising from about 20% to 40% over months. Cross-Border Payments: A Mastercard/Bain poll finds 91% of SMEs plan to switch cross-border payment providers in the next two years, with faster transactions and more reliable settlements driving changes—especially in India and Indonesia. Packaging Rules for Small Exporters: EU PPWR compliance may still be messy for small businesses because EPR obligations run through national systems, even as packaging requirements become more harmonised. Energy for Productive Use: Germany urged Malawi to keep momentum after the PEW project, stressing that energy access must link to enterprises and small businesses to sustain jobs and productivity.
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